711cuci com Privacy Policy – How We Protect and Handle the Personal Data of Malaysian Users

This Privacy Policy explains how 711cuci com ("we", "the Platform") collects, uses, stores, discloses, and protects your personal information when you use our platform – including the website, mobile app, and all related services. It applies to all users who register with or interact with 711cuci com in any capacity.

This Privacy Policy is written in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and takes into account international best practices in data protection. We believe you have the right to know exactly what happens to your data – in plain language, not confusing legal jargon.

By using the 711cuci com platform – whether to register an account, make a deposit, play games, or simply browse our website – you agree to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.

This Privacy Policy covers all information you provide directly to 711cuci com, information we collect automatically when you use the platform, and information we receive from legitimate third-party sources such as payment providers and identity verification service providers.

We update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The date of the most recent update is always displayed at the top of this page. Material changes will be communicated to you via in-platform notification before they take effect.

711cuci com collects various types of information depending on how you interact with our platform. Below are the main categories of data we collect and the reasons for doing so:

711cuci com uses the personal data we collect solely for the following purposes. We do not use your data for any other purpose without first obtaining your consent:

• Account Management and Services: Processing registrations, verifying identities, handling deposits and withdrawals via Touch 'n Go, GrabPay, DuitNow, FPX, and other Malaysian payment methods, and maintaining your 711cuci com account.
• Security & Fraud Prevention: Detecting and preventing unauthorized access, fraud, money laundering, and platform abuse. This is a legal obligation we are required to comply with in Malaysia.
• Legal Compliance: Meeting reporting and compliance requirements under the Personal Data Protection Act 2010, Malaysia's Anti-Money Laundering Act, and other applicable Malaysian legislation binding our operations.
• Platform Improvements: Analyzing usage patterns in aggregate and anonymized form to understand how users interact with 711cuci com and to make meaningful improvements.
• Service Communications: Sending transaction notifications, security alerts, policy updates, and other important information relating to your 711cuci com account.
• Customer Support: Resolving complaints, responding to enquiries, and providing technical assistance to users who require support.
• Marketing Communications: Sending information about 711cuci com promotions and offers that may interest you – only if you have given consent to receive marketing communications. You may unsubscribe at any time.

711cuci com does not sell, rent, or trade your personal data to any third party for their own marketing purposes. This is an absolute commitment on our part, and there are no exceptions to this principle.

However, there are limited situations where we need to share your data with other parties to ensure the 711cuci com platform operates properly and remains compliant with applicable laws:

• Payment Providers: Data required to process deposits and withdrawals is shared with the Malaysian payment provider you select – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks). They receive only the data necessary to process those transactions.
• Technical Service Providers: Companies that assist us in running the technical operations of the 711cuci com platform, such as cloud computing, platform analytics, and cybersecurity services. They are bound by strict confidentiality agreements and may only use your data for specified purposes.
• Identity Verification Providers: For KYC purposes, identity verification data may be shared with licensed and recognized identity verification service providers in Malaysia.
• Malaysian Authorities: 711cuci com will disclose personal data to Malaysian government authorities or law enforcement when required to do so by law, court order, or a valid official request from a relevant regulatory body.

711cuci com continually invests in security infrastructure to keep your personal data protected at all times. Our technical and organizational measures include:

• Encryption in Transit and at Rest: All data is encrypted using 256-bit SSL/TLS during transmission. Sensitive data stored in our databases is also encrypted separately.
• Two-Factor Authentication (2FA): 711cuci com provides and encourages the use of 2FA for all user accounts as an added security layer that protects your account even if your password is compromised.
• 24/7 Security Monitoring: Our systems are continuously monitored to detect and respond to security threats, suspicious activity, and unauthorised access attempts.
• Internal Access Controls: Access to user data at 711cuci com is governed by a "need-to-know" principle – only staff with a legitimate work requirement may access user data, and all access is logged and monitored.
• Penetration Testing: The 711cuci com platform undergoes regular security testing by independent cybersecurity experts to identify and address vulnerabilities before they can be exploited.
• Disaster Recovery Procedures: Secure data backups and a comprehensive disaster recovery plan ensure the integrity of 711cuci com user data even in the event of an unexpected system failure.

While we take all reasonable steps to protect your data, no security system can be guaranteed to be 100% secure. We encourage you to take your own precautions as well — such as using a strong password, enabling 2FA, and never sharing your 711cuci com login credentials with anyone.

711cuci com uses cookies and similar tracking technologies to enhance your experience on our platform, keep your login sessions secure, and gain a better understanding of how the platform is used overall.

Types of cookies we use:

• Essential Cookies: Required for the 711cuci com platform to function properly – including login session cookies, security cookies, and language preference cookies. These cookies cannot be disabled without affecting core platform functionality.
• Performance Cookies: Helping us understand which pages and features are used most, how long users spend in certain sections, and where technical issues may be occurring. This data is collected in aggregate and anonymized form.
• Functional Cookies: Stores user preferences such as display settings, preferred language, and saved login information for your convenience.
• Security Cookies: Helps detect and prevent fraud, ensures only legitimate users can log in to their 711cuci com accounts, and protects against cyber attacks.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some parts of the 711cuci com platform. For more information on managing cookies, refer to your web browser's help documentation.

711cuci com retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law. The following are our data retention guidelines:

• Active Account Data: Retained for as long as your 711cuci com account remains active. You may request deletion of your data at any time by closing your account.
• Financial Transaction Records: Retained for a minimum of seven years from the transaction date, as required under Malaysia's anti-money laundering laws and financial reporting obligations.
• Support Communication Logs: Retained for two years from the date of the last interaction for quality control and dispute resolution purposes.
• KYC Data: Retained for the period required under Malaysian legislation, generally no less than five years after account closure.
• Technical Log Data: Access and security logs are retained for 90 days and then automatically deleted, unless an active security investigation requires them to be kept for longer.

When data is no longer needed and there is no legal requirement to retain it, 711cuci com will securely delete or anonymise that data using industry-standard methods.

Under Malaysia's Personal Data Protection Act 2010 and 711cuci com's internal policies, you have the following rights with respect to your personal data. We respect each of these rights and are committed to responding to related requests within a reasonable timeframe:

To exercise any of the rights above, contact the 711cuci com privacy team at support@711cucicom.com with the subject line "Data Privacy Rights Request". Please include your account identification details and the specifics of your request. We will verify your identity before processing any requests relating to your personal data.

The 711cuci com platform is strictly restricted to users aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

All account registrations on 711cuci com go through a strict age verification process. Should we discover that a child's personal data was inadvertently collected due to misrepresentation of age during registration, we will:

• Closing the associated account immediately.
• Deleting all data associated with the account as promptly as possible.
• Returning any financial balances involved through the appropriate method.
• Reporting the incident to the relevant authorities in Malaysia where required.

If you believe a child under the age of 18 has registered for or is using the 711cuci com platform, please contact us immediately at support@711cucicom.com so we can take the appropriate action.

The 711cuci com platform may contain links to third-party services such as payment providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX) and game providers. When you follow these links and interact with those third-party platforms, their own privacy policies will apply – not this 711cuci com Privacy Policy.

711cuci com is not responsible for the privacy practices or content of any such third-party platforms. We recommend that you read and understand the privacy policy of any third-party platform before providing them with your personal data.

All service providers working with 711cuci com are carefully vetted and are required to maintain data protection standards comparable to our own. Legally binding data processing agreements are mandatory for all third parties that handle 711cuci com user data.

711cuci com reserves the right to update this Privacy Policy at any time to reflect changes in our privacy practices, applicable laws, or other operational reasons. We are committed to communicating clearly about any material changes to the way we handle your personal data.

When we make material changes to this Privacy Policy:

• We will update the "Last Updated" date displayed at the top of this page.
• We will send notifications to all active 711cuci com members via their registered email address and/or in-platform notifications.
• For significant changes, we will display a prominent notice on the 711cuci com platform at least 14 days before the changes take effect.

Continued use of the 711cuci com platform after the effective date of any Privacy Policy changes constitutes acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account and request deletion of data not subject to legal retention requirements.

If you have any questions, concerns, or requests relating to your data privacy at 711cuci com, we strongly encourage you to reach out to us. Our privacy and support team is available to assist you at any time.

You can reach 711cuci com regarding privacy concerns through the following channels:

• Email: support@711cucicom.com – use the subject line "Data Privacy Enquiry" to ensure your email is handled by the right team member.
• Live Chat: Available on the 711cuci com platform 24 hours a day, 7 days a week. Our team can assist with basic privacy inquiries directly.
• Response Time: We are committed to acknowledging privacy-related requests within 48 hours and providing a response or resolution within 14 business days.

If you are not satisfied with how we have handled your privacy enquiry or complaint, you have the right to lodge a complaint with the Department of Personal Data Protection under the Ministry of Communications and Digital Malaysia.